- Overview
Welcome to pupsockek.com. We value your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, placing orders, or contacting customer service.
- Information Collection
To fulfill orders and provide related services, we collect necessary personal information, including your name, shipping address, email address, phone number, order details, and relevant transaction records. This information is primarily used for order processing, product delivery, customer support, and after-sales service.
- Use of Information
We use the collected information to process and confirm orders, arrange deliveries, respond to customer inquiries, handle refund and return requests, maintain the proper operation of our website, and fulfill obligations required by applicable law.
- Payment Security and PCI-DSS Compliance
All transactions are processed through secure, PCI-DSS-compliant third-party payment gateways. We do not store full credit card numbers or CVV security codes on our own servers.
Payment information is handled by the respective third-party payment service providers in accordance with their own security measures and applicable requirements. We implement reasonable technical and administrative safeguards to protect personal information against unauthorized access, disclosure, or misuse.
- Sharing Information with Third Parties
We share information only to the extent necessary to provide our services—for example, with payment processors, logistics and delivery providers, and website technical service providers.
We never sell your personal information. Third-party service providers are required to handle your information in accordance with applicable privacy policies, contractual obligations, and relevant laws.
- Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected—including completing orders, processing returns or exchanges, resolving transaction disputes, meeting accounting and tax requirements, and fulfilling other legal obligations.
When personal information is no longer reasonably required for business or legal purposes, we will take reasonable steps to delete, destroy, or anonymize the data, unless otherwise required by law.
- Cookies and Similar Technologies
This website may use cookies and similar technologies to support shopping functionality, remember essential user settings, analyze website performance, and improve your browsing experience. You may manage or disable cookies through your browser settings; however, please note that doing so may affect the functionality of certain parts of our website.
- Data Rights
Depending on the privacy laws applicable in your state, you may have the right to request access to, correction of, or deletion of your personal information, and—to the extent permitted by law—to restrict or object to certain data processing activities.
You may submit such requests using the contact information provided on the pupsockek.com website. We may need to verify your identity, and we will process your request within the timeframe stipulated by applicable law.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information. Please be aware, however, that no method of transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee that your information will be free from unauthorized access under all circumstances.
- Privacy of Minors
This website is primarily intended for adult consumers. We do not knowingly collect personal information from minors for whom the law requires parental or guardian consent. Should we discover that such information has been collected inappropriately, we will take appropriate action in accordance with applicable law.
- Intellectual Property Notice
Unless otherwise stated, all text, images, page designs, graphics, and other content on this website are protected by applicable intellectual property laws. Reproduction, distribution, modification, or commercial use without proper authorization is prohibited.
- Governing Law and Dispute Resolution
This Privacy Policy shall be interpreted in accordance with applicable U.S. federal law and the laws of the relevant state. In the event of a dispute concerning the collection, use, or protection of personal information, the parties shall first attempt to resolve the matter through amicable communication. If an agreement cannot be reached, the dispute may be addressed through judicial or other dispute resolution procedures as permitted by applicable law.
Nothing in these terms limits the consumer privacy rights to which you are entitled by law.
- Limitation of Liability
While we take reasonable measures to protect personal information, to the fullest extent permitted by law, we shall not be held liable for losses resulting from network interruptions, third-party service failures, or other unforeseen events beyond our reasonable control—except where such limitation of liability is prohibited by law. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.
- Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technological advancements, or legal requirements. Updated content will be published on pupsockek.com and shall take effect from the date of publication or from the date specified on the page.